Solir Electric respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your choices regarding your information.
By using solir.pro, submitting a form, or communicating with us, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We may collect personal details when you fill out forms or contact us, including:
• Name
• Email address
• Phone number
• Service address
• Project details or notes you provide
• Any files or images you upload
Automatic Data Collection
When you visit our site, we may automatically collect:
• IP address
• Browser type
• Device type
• Pages viewed
• Cookies and tracking data
• General usage analytics
This helps improve website performance and user experience.
SMS and Call Data
If you provide your phone number, we may collect:
• Phone number
• Message content
• Message time and date
• Call history related to service inquiries
This is required for A2P compliance and proper communication.
2. How We Use Your Information
We use your information to:
• Respond to service requests
• Provide quotes and estimates
• Schedule appointments
• Send updates or confirmations
• Deliver customer support
• Improve our website and services
• Send marketing messages when consent is provided
• Maintain internal business records
We do not sell or rent your personal information.
3. SMS/Text Messaging Compliance (A2P)
By providing your phone number, you consent to receive text messages from Solir Electric regarding:
• Appointment updates
• Service reminders
• Estimate follow-ups
• Occasional promotions
Message and data rates may apply
Message frequency varies
Reply STOP to opt out at any time
Reply HELP for assistance
Your number will never be sold or shared for SMS marketing.
4. Sharing of Information
We may share your information with trusted third parties who help us operate our business, such as:
• CRM and communication platforms like GoHighLevel
• Payment processors
• Scheduling or invoicing tools
• Licensed electricians and contractors assisting on your project
• Analytics and website performance services
These partners are required to keep your information confidential and secure.
We do not share your personal information with unrelated third parties for their marketing purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information.
However, no online platform can guarantee absolute security.
6. Cookies and Tracking
We may use cookies and similar technologies to:
• Improve site speed
• Analyze traffic
• Customize your browsing experience
You can disable cookies in your browser settings, but some parts of the site may not function properly.
7. Your Rights
You may request:
• A copy of your personal data
• Correction of inaccurate information
• Deletion of your information
• Removal from marketing messages
• Restriction of how we use your data
To make a request, email us at vsol@solir.org
8. Data Retention
We keep your information only as long as needed for:
• Providing services
• Legal requirements
• Business records and communication history
Once data is no longer needed, it is securely deleted.
9. Links to Other Websites
solir.pro may contain links to third party websites.
We are not responsible for the privacy practices of those sites.
10. Children’s Privacy
Our website is not intended for individuals under 13.
We do not knowingly collect information from children.
11. Changes to This Privacy Policy
We may update this policy periodically.
Changes take effect when posted on this page.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact:
vsol@solir.pro